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Helpdesk Application Opensource
HelpDesk CentreDesk Repair 4.004
CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003 Professional
Install: Install and Uninstall
Freeware HelpDesk CentreDesk Quotation 4.004
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
Released: 2007-08-24
License: Freeware
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall

Well yes its freeware Too bad it is not available in other languages, and not customizable. It's very well done and completely satisfies the required features, actually...

Freeware HelpDesk CentreDesk Group 3.2.3
CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Last Updated: 2007-09-11
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003 Professional
Install: No Install Support
HelpDesk CentreDesk Corp 4.004
CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall
DNA Helpdesk 2
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
Released: 2005-01-18
Last Updated: 2008-05-10
License: $1600.00
Publisher: NetSupport Ltd
Language: English
Platform: Windows
Requirements: Pentium III 500Mhz, 256Mb Ram, 100 Mb+,IE 6, Microsoft MSDE, SQL7,SQL2000,TCP/IP
Install: Install and Uninstall
Big:eye Pro 5.0
Big:Eye is a suite that includes:Manage active network devices, servers, clients, databases, applications,Fault Management,No agents or clients required,Maps (Auto Discovery), Performance Monitoring,Remote Control,Inventory management for Windows, Inventory management for SNMP Devices,Web based reports,CISCO device monitoring,MOTOROLA device monitoring,SNMP Device monitoring,Traffic Analyzer,HelpDesk,Printer and Print Management,Remote Desktop
Last Updated: 2008-04-19
License: $9500.00
Publisher: CBR Software
Language: English
Platform: Windows
Install: Install and Uninstall
Responsive Knowledgebase 1.01
Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Released: 2006-07-16
Last Updated: 2006-07-16
License: $49.00
Publisher: Responsive Software
Language: English
Platform: Windows
Requirements: No minimum system requirements
Install: Install and Uninstall
TekTracer 6
TekTracer overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable, however the retail version provides extra features.
Last Updated: 2005-04-14
License: $95.00
Publisher: SciTrans
Language: English
Platform: Windows
Install: Uninstall Only
winShadow 2.0
Create a secure remote control session on the Internet or private WAN/LAN network allowing easy access to remote files and applications. Increase productivity by allowing secure remote access for mobile users and system administrators. Supports multiple simultaneous connections to a single host -excellent for a classroom training or for a conferencing situation. A helpdesk tool allows remote viewing of applications as they are used.
Released: 2006-06-14
Last Updated: 2008-04-21
License: $35.00
Publisher: OmniCom Technologies, Inc.
Language: English, French, German, Italian, Russian, Spanish
Platform: Windows
Requirements: 32MB RAM, PC running Windows 98/ME/NT SP6/2000 SP2/2003/XP, 8MB hard disk space
Install: Install and Uninstall
ATAF-Support 1.5
The ATAF-Support program is a FREE online web database application that can handle online support request. ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed The ATAF-Support has 4 forms * A support form where the user can raise a support request * A reply form where the help desk can answer support questions * A view form where the users can read the answer * A Knowledgebase search form
Released: 2004-04-27
Last Updated: 2004-04-21
License: Freeware
Publisher: Christian C. Rasmussen
Language: English
Platform: Windows
Install: Install and Uninstall

Not all at working For example:
In the SELECT statement of the db in the source code
is called 'UiDB' meanwhile the table in the db is called
SpDB and so on...

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